Resume

Currently designing a client framework for a new product that will be the flagship in a suite of audit facilitating software. I have over 12 years of experience in many aspects of enterprise software research and development. Experience with a range of development processes, methodologies, and regulations including; Agile, Kanban, Lean, CMMI, Waterfall, HIPPA, DoD 5015.

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Personal Interests

  • Private pilot
  • Avid boater
  • Android enthusiast
  • Google Maps Maker and Level 5 Local Guide
  • Member of the Board of Directors for Persimmon Hill First Homes Association

Professional History

User Experience Design Lead and Technical Product Owner
INNOVA Consulting Group

March 2017 – Present

  • Work with SMEs to perform user-centric use case gap analysis
  • Coach business on modern software development methods and tools
  • Help create and curate BA, UX, and Development backlogs
  • Create and share functional prototypes with the business and Development for design sign-off and implementation
  • Support Development during implementation
  • Contribute to the creation of change control procedures
  • Provide leadership and direction for front end developers and design resources

Director of Operations
Midwest Boat Party

November 2014 – Present

  • Administer vBulletin 4 and plugins
  • Moderate 20,000+ member community
  • Manage Marketing and Sales

Manager of User Experience Design
Perceptive Software

March 2015 – March 2017

  • Lead a global team of Experience Designers and Experience Developers in iterating designs that are usable, intuitive, accessible, and heuristically sound.  
  • Ensure that software created by the User Experience team is unified and cohesive.
  • Work with stakeholders to design and build concepts, ideas, and product features into functional prototypes for Perceptive Software’s desktop, web, mobile and kiosk interfaces
  • Share and explain functional prototypes with software development teams to assist in the creation, usability testing and presentation of enterprise-class software
  • Contribute to the definition and execution of organizational strategies
  • Provide mentoring and career development for direct reports
  • Ensure team members have the resources they need to accomplish goals
  • Conduct periodic career and project driven reviews
  • Review resumes and interview candidates for open positions

Perceptive Software
Interactions Designer

May 2011 – March 2015

  • Represented UX as a lead design expert with internal and external stakeholders
  • Found opportunities (internally and externally) to arrange research visits.
  • Communicated the value of design research and synthesis to management and executive leadership
  • Guided other Experience Designers in their research and synthesis methods to promote data validity and to understand when to disregard outlier
  • Designed an HTML/CSS client platform that is the foundation for creating a unified user experience for our products
  • Built interactive prototypes using Balsamiq and Marvel and validated designs with users
  • Created an asset library for Balsamiq and a Windows installer so product owners can rapidly create prototypes
  • Lead design discussions and UI review meetings
  • Created and documented UI standards for consumption by global development partners
  • Consulted development teams building apps on the Experience Platform

CCH, a Wolters Kluwer business
UI Designer and Project Manager

2008 – 2011

  • Generated and reviewed use cases and UML diagrams using Define IT and Visual Studio
  • Designed user interfaces following Microsoft patterns with focus on the Office Fluent guidelines
  • Constructed XAML and WinForms user interfaces in Microsoft Blend
  • Created user stories in an agile development environment
  • Created and managed multiple implementation backlogs using Caliber RM and Rally

CCH, a Wolters Kluwer business
Documentation and Quality Assurance Analyst

2006-2008

  • Oversaw projects and provided direction for both offshore and local resources
  • Led daily suite-wide defect review meetings
  • Standardized SDLC documentation as a principal member of CMMI initiative
  • Administered Visual Studio TFS and CaliberRM servers
  • Implemented and enforced UI standards as a member of a UI Board

CCH, a Wolters Kluwer business
Technical Services Representative

2004-2006

  • Provided support for a suite of enterprise tax and accounting products
  • Administrator of QCM call monitoring system
  • Administrator of HEAT call ticket logging database